1. About the site and these terms

The Shout! House is a co-working salon that allows you to discover and book workspaces or “space” (chairs and rooms). Please read our Terms of Service (“Services Agreement”) below prior to using our marketplace and it’s services as it governs your use of our platform.
This The Shout! House Services Agreement (“Agreement” or these “Terms”) is a contract between Kelly Marie Limited (“The Shout! House”, “Shout House” or “we”) and the person(s) that are registered with the Shout House (“user” or “you”). This Agreement describes the terms and conditions that apply to your use of the Shout House platform to book or list workspaces through our website or apps, and governs your workspace for other users; and establishes the obligations owed between you and The Shout! House, and between you and other users.
Throughout this Agreement, the term “Service” means the service allowing you to book workspace or offer your workspace to others through our website or apps (the “Platform”). The term Service does not include any services provided by third parties. The terms “User” refer to the party Booking. Users of the platform may be referred from time to time as “Members”.
A “Space” is the physical space made available to a User to use during specific times, and subject to specific Fees and any site-specific terms or limitations. 
The Shout House (the terms "space" or "premise") location address is 178a Norwood Road, London, SE27 9AU.
A User may “Book” a space by accepting the times, fees, and any additional terms (such as confirmation of all payment conditions between The Shout! House and User if required) or limitations of the Listing. A “Booking” is (i) only the grant of a limited, temporary, revocable license to use a space subject to all restrictions provided, subject to this Agreement, and as confirmed through the Platform. The scope of the use, including times, specific fees, and other additional terms or limitations, constitutes a “Booking Agreement” that incorporates the terms and conditions of this Agreement and referenced policies. A Booking does not provide you a lease but only allows you limited access to use the space or other service only as permitted in the Agreement and, as applicable, the Booking Agreement.

2. Intro

You may only apply to book a space as a Member:
a. if you are 16 or over; and
b. if it is lawful for you to do so in the territory you are conducting the transaction from.

To register as a Member, we may require you to provide us with identification or other documentation in order to help us prevent fraud, theft or money laundering taking place on the Site. This may include photographic identification and proof of address. We may as necessary also undertake our own identity, fraud and credit checks.
We may make alterations to these Terms or to the Site from time to time. If you are not happy with any alteration, you must stop using the Site. If you keep using the Site, this will indicate your acceptance of these Terms as altered. We may notify key changes to you but you should review these Terms from time to time to ensure you are aware of any changes.

3. Restrictions and obligations

You agree to comply with all applicable laws and regulations, these Terms and all rules applicable to the use of the Platform.

You agree not to:
a. impersonate any other person or entity;
b. falsely describe or otherwise misrepresent yourself (including your age and personal circumstances);
c. falsely describe your affiliation with another person or entity;
d. use or attempt to use another’s account;
e. solicit personal information (including passwords and banking information) from another person. \ attempt to use another person’s legal documentation in the pursuance of creating a new account through our digital verification process.

You acknowledge, agree and undertake:
a. that any conditional breach of this Clause 3 and its sub clauses below may trigger the enforcement and execution of fines, without warning and may not be limited to these fines if such extra costs are deemed necessary and reasonable;
b. that you are responsible for the safety and behaviour of all individuals who accompany you to the premises of a space as part of a Reservation and shall not permit unknown members of the public to access the space premises, including the space you have under Reservation;
c. not to damage any equipment or other property made available by The Shout House, and to compensate The Shout House for any such damage without limitation of cost. This includes, but is not limited to equipment in communal corridors, spares cupboards, kitchens, toilets or in external communal areas such as car parks, and car park entry/exit gate systems;
d. not to breach any of the space specific terms contained at Clause 12;
e. to clear all of your own equipment, all rubbish or other materials brought by you into The Shout House before leaving space premises in bins provided, to strictly refrain from smoking or vaping in space premises, and to reimburse The Shout House for additional cleaning costs which may arise from your improper use of the premises;
f. to ensure that you and all such persons are aware of all applicable fire evacuation procedures and all fire and other safety rules available and provided on the premises;
g. to ensure that you and all such persons shall keep secret any entry codes provided to enable you to access The Shout House, and to let us know immediately if such entry codes are disclosed to any other person;
h. to vacate The Shout House by the end of the time allotted to you as part of a Reservation, failing which the space may charge you for any additional time at their standard rates prevailing from time to time;
i. to immediately report The Shout House any damaged or missing equipment found by you on the premises of a space by email or by telephone, and failing to do so, you may be charged for such loss or damage;
j. that you are responsible for any equipment you bring onto the premise, that you do so and/or use a Locker at your own risk, and that The Shout House shall not have any responsibility for damage, theft or loss of your equipment;
k. on bringing into the premise such equipment, you agree that it is of electrical worthiness and does not pose a risk to the operation and welfare of the equipment, lighting, power or other amenities provided by The Shout House, as part of your Reservation;
l. not to bring any dangerous or unlawful equipment, substances or materials onto space premises, which includes but is not limited to illegal drugs, nitrous oxide, knives, guns or any other implement which would instigate fear or harassment; \ to report any suspicious behaviour or mistreatment of space premises to The Shout House immediately;
m. you adhere to all car parking regulations and notices displayed, whether provided by the local authority, The Shout House and to the extent of accepting this definition, indemnify The Shout House to any loss or damage incurred to your vehicle/s or your property;
n. for the avoidance of doubt, the indemnity (an obligation to compensate us or the space) at any location requires you to compensate The Shout House for any loss, damage, liability, expenses and costs (including reasonable legal fees) which we incur as a result of your breaching the terms.
o. we may cancel a Reservation if you breach any of these Terms

4. Reservations/cancellations and refunds

If you encounter any difficulties in connection with a Reservation, you are encouraged to contact The Shout House. 
There is no guarantee that reservations will be accepted. The Shout House may reject your reservations at any time.
Please refer to our Cancellation Policy, which should be read in conjunction with these Terms in the event of a cancellation and subsequent refund being required.
The Shout House shall have the right to make any changes to a Reservation which are necessary to comply with any applicable law or safety requirements, or which do not materially affect the nature or quality of that Reservation, in which case The Shout House shall use its reasonable endeavours to promptly notify you of any such changes.

5. Payment and reservations

Payment in respect of each Reservation will be made immediately by debit or credit payment card.

6. The relationship between you and The Shout House

All Reservations are sold on the basis of a contract between you and The Shout House. 
Reservations may be offered subject to additional terms requested by The Shout House. You should ensure you are aware of any additional terms and agree to be bound by The Shout House before making a Reservation.

7. Provision of information

In some cases, The Shout House will require more information from you. The Shout House may request this information via email and you must promptly provide any information.

8. Disputes

If you have any dispute with The Shout House or any of its spaces, you should aim to resolve this by contacting The Shout House.

9. Liability

We provide and maintain the Platform on an “as is” and “as available” basis and we are liable only to provide our services with reasonable skill and care.
We give no other warranty in connection with the Platform and we disclaim all liability for:
a. the accuracy, currency or validity of information and material contained within the Platform;
b. any changes in applicable law or regulation, or the acts of any legislator or regulator in any part of the world;
c. any interruptions to or error of the Platform or other communications network;
d. the infringement by any other person of any copyright or other intellectual property rights of any third party through any User Content or use of the Platform;
e. the availability, quality, content or nature of external sites;
f. any amount or kind of loss or damage due to viruses or other malicious software that may infect a User’s computer equipment, software, data or other property caused by any other person accessing, using or downloading the Platform or any User Content; andall representations, warranties, conditions and other terms and conditions which, but for this notice, would have effect. We have not verified or reviewed any additional terms of any Reservation and we are not liable for the additional terms of any Reservation.We will not be liable in any amount for failure to perform any obligation under these terms of use if that failure is caused by the occurrence of an event beyond our reasonable control.Except as provided above there are no other warranties, conditions or other terms and conditions, express or implied, statutory or otherwise, and all of those terms and conditions are hereby excluded to the maximum extent permitted by law.To the maximum extent permitted by law, we exclude liability (whether in contract, tort (including negligence), breach of statutory duty, or otherwise) for any indirect, special, punitive or consequential loss whether or not that loss arises out of something of which we have been made aware.To the maximum extent permitted by law, our aggregate liability in respect of any claims made in connection with or arising out of the use of the Platform (whether in contract, tort (including negligence), breach of statutory duty, or otherwise) for direct losses will be limited to the amount paid by you to us under these Terms in the 12 months immediately prior to the date upon which the cause of action arose.You agree not to use the Platform in any way which: – is unlawful; – may give rise to civil or criminal liability for The Shout House; or – may bring The Shout House into disrepute.You hereby agree to indemnify, defend and hold us and our officers, directors, owners, agents, information providers, affiliates, licensors and licensees (collectively, the “Indemnified Parties”) harmless from and against any and all damage, loss, liability, expenses and costs (including reasonable legal fees) incurred by the Indemnified Parties in connection with any claim arising out of:any fraud or fraudulent misrepresentation you commit;any inaccuracy or defect in any of the information you have provided to us;any breach of applicable law or regulation you commit;any other person’s use of your Account;any breach by you of these Terms; andthird party claims arising from your use of the Platform or any use of your Account (whether or not such use was by you) and any of your Reservations. You shall cooperate with us in the defence of any claim. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you.

10. Breach, suspension, and termination

Without limiting any other rights we have, we may suspend or terminate access to your Account or the Platform if you breach any of these Terms.
If we have grounds to suspect that you are using the Platform fraudulently or improperly, we will suspend your Account until you are able to demonstrate to our satisfaction:
a. your identity; and
b. that no fraud or impropriety has occurred or been attempted. We will try to give you reasonable notice of any anticipated termination of the Platform.
If you become aware of or suspect another User’s breach of these Terms, or any fraud or impropriety by another user, you must contact us immediately.
We may cancel, amend or suspend a Reservation at any time for any reason.

11. Space specific terms & maximum capacities

Members are advised not to exceed the recommended space maximum capacities specified by The Shout House as well as any other specific terms to the space.Members are advised not to bring more than one customer at a time for maximum capacity issues.

12. Communications

The Platform provides means by which you can communicate with us. We will communicate with you at the email address you have provided or through other means of communication provided by the Platform.
All emails (or other messages) we send are intended for the addressee only.
We may also contact you about news, discounts and offers.

Kelly Marie Limited - The Shout! House
Registered company number 06577177.
Email: info.shouthouse@gmail.com